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Technical Support

We are dedicated to answering customers’ need anytime and anywhere, you can always contact us at your convenience by phone, Email, Skype or any other means.

Our expert technical engineers would like to provide you service as soon as possible. However, in order to better provide your service and get problem solved, please send us email to state printer’s full info at the plate, pictures, and error informations.

Shenzhen Lanlin Printech Co., Ltd ’s training sites of are located in China, and provide access to all of printers. Trainees are able to receive hands-on experience with the printer, learning basic maintenance and operation in a controlled environment.

If you are able to help us with getting the visa and also would like to bear the costs involved like flight tickets, local accommodations, etc, we can send our technician to your office, and to give you a free installation and training for as long as you know how to operate it.

If you are still not satisfied with services provided by local distributors, please contact us.

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